General Terms and Conditions
This document is not filed, is concluded exclusively in electronic form, does not qualify as a written contract, is written in Hungarian, does not refer to a code of conduct. In case of questions regarding the operation, ordering and delivery process of the webshop, we are available at the given contact details. The scope of these GTC covers legal relationships on the Service Provider's website (https://www.gordiuszmasszazs.hu) and its subdomains. These GTC are continuously available from the following website: https://www.gordiuszmasszazs.hu
- Szolgáltatók adatai:
Name of the service provider: Mészáros Ágota EV
The service provider's registered office is: 6722 Szeged, Nemes Takács u. 3-7/c, floor 30.
Tax number: 76095616-1-26
Name of the registering authority: Szeged Document Office
A szolgáltató neve: Mészáros Péter EV
A szolgáltató székhelye: 6722 Szeged, Nemes Takács u. 3-7/c fsz.30.
Adószáma:
66692171-1-26
Name of the registering authority: Szeged Document Office
A szolgáltatók elérhetősége, az igénybe vevőkkel való kapcsolattartásra szolgáló, rendszeresen használt elektronikus levelezési címe: info@gordiuszmasszazs.hu
Language of the contract: Hungarian
Name, address, and email address of the hosting provider:
CTX Services Ltd. 6725 Szeged, Boldogasszony sgt. 53.
- Basic provisions
2.1. Hungarian law shall govern any issues not regulated in these Regulations and the interpretation of these Regulations, with particular regard to the relevant provisions of Act V of 2013 on the Civil Code (“Civil Code”) and Act CVIII of 2001 on certain issues of electronic commerce services and services related to the information society, as well as Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses. The mandatory provisions of the relevant laws shall apply to the parties without any separate stipulation.
2.2. These Regulations shall be effective from December 1, 2020 and shall remain in effect until revoked. The Service Provider shall have the right to unilaterally amend the Regulations. The Service Provider shall publish the amendments on the websites 11 (eleven) days before their entry into force. By using the websites, users agree that all regulations related to the use of the websites shall automatically apply to them.
2.3. If the User enters the webshop website operated by the Service Provider or reads its content in any way - even if he is not a registered user of the webshop, he acknowledges the provisions of the Regulations as binding on him. If the User does not accept the terms and conditions, he is not entitled to view the content of the webshop.
2.4. The Service Provider reserves all rights to the webshop website, any part thereof and the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process and sell the content appearing on the webshop or any part thereof without the written consent of the Service Provider.
- Services available for purchase:
3.1. The prices displayed for services are in HUF and include taxes required by law.
3.2. In the webshop, the Service Provider provides a detailed description of the service, and displays a photo indicating the nature of the service. The images displayed on the data sheet may differ from the actual one and may be used as illustrations. We do not assume any liability for any differences between the image displayed in the webshop and the actual service.
3.3. If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration and conditions.
- Order process:
4.1. You can start shopping without registering as a user.
4.2. The user sets the number of products they want to purchase.
4.3. The user places the selected products in the cart. The user can view the contents of the cart at any time by clicking on the "cart" icon.
4.4. If the User wants to add more products to the cart, they continue adding products to the cart. If they do not want to purchase more products, they check the quantity of the product they want to purchase. They can delete the contents of the cart by clicking on the “X” icon.
4.5. The user selects the delivery address or provides their online contact information to which the gift card entitling them to use the purchased service will be delivered in digital form, and then the delivery/payment method, the types of which are as follows:
4.5.1. Payment methods:
Advance payment: If you wish to pay for the order upon receipt of the package, select the “Transfer” payment method. After placing the order, the Buyer transfers the purchase price to the bank account number provided in the confirmation email, indicating the order number in the notification.
Bankkártyás fizetés: Tudomásul veszem, hogy a Mészáros Péter EV. (6722 Szeged, Nemes Takács u. 3-7/c fsz. 30.) adatkezelő által a https://www.gordiuszmasszazs.hu weboldal felhasználói adatbázisában tárolt alábbi személyes adataim átadásra kerülnek a SimplePay Zrt., mint adatfeldolgozó részére. Az adatkezelő által továbbított adatok köre az alábbi: Név, cím, és email.cím. Az adatfeldolgozó által végzett adatfeldolgozási tevékenység jellege és célja a SimplePay Adatkezelési tájékoztatóban, az alábbi linken tekinthető meg: https://simplepay.hu/adatkezelesi-tajekoztatok/
4.5.2. Shipping cost:
Shipping cost: 1500 HUF
Electronic PDF card sent by email: 0 HUF
4.6. If an error or omission occurs in the webshop regarding products or prices, we reserve the right to make corrections. In such cases, we will inform the buyer of the new data immediately after the error is recognized or modified. The buyer can then confirm the order once again, or it is possible for either party to withdraw from the contract.
4.7. The total amount to be paid includes all costs based on the order summary and confirmation letter.
The customer will be notified of the total amount to be paid upon confirmation of the order. The Service Provider will send the invoice to the User electronically (e-mail) in PDF format on the day of delivery of the product. By accepting these GTC, the User agrees to the sending/receiving of the invoice in this manner. If the User also requires a paper-based invoice, he can request it from the webshop customer service.
4.8. After entering the data, the User can send their order by clicking on the "Confirm Order" button, but before that, they can check the data provided once again, send a comment with their order, or notify us of any other wishes related to the order by e-mail.
4.9. Correction of data entry errors: Before closing the ordering process, the user can always go back to the previous phase, where he can correct the entered data.
4.10. The User receives a confirmation by e-mail after sending the order. If this confirmation does not arrive at the User within the expected deadline depending on the nature of the service, but no later than 48 hours from the date of sending the User's order, the User is released from the offer binding or contractual obligation. The order and its confirmation shall be deemed to have arrived at the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation does not arrive on time because the User provided an incorrect e-mail address during registration or cannot receive messages due to the storage space belonging to his account being full.
- Processing and fulfilling orders
5.1. Orders are processed during opening hours. It is also possible to place an order outside of the times indicated for order processing; if it is placed after working hours, it will be processed within the following day.
Right of withdrawal
6.1. In accordance with Directive 2011/83/EU of the European Parliament and of the Council and Government Decree 45/2014. (II.26.) on the detailed rules for contracts between consumers and businesses, the User may withdraw from the contract without giving any reason and return the ordered product within 14 days of receiving the ordered product. In the absence of this information, the User is entitled to exercise his right of withdrawal up to 1 year.
6.2. The cost of returning the product must be borne by the consumer; the company has not undertaken to bear this cost.
6.4. In the event of exercising the right of withdrawal, the User will not be charged any costs other than the cost of returning the product.
6.5. The User does not have the right of withdrawal if the business has already started providing the service related to the product.
a.) in the case of a contract for the provision of a service, after the entire service has been performed, if the undertaking has commenced the performance with the express prior consent of the consumer and the consumer has acknowledged that he will lose his right of termination after the entire service has been performed;
b.) in respect of a product or service whose price or fee is subject to possible fluctuations in the financial market that cannot be influenced by the undertaking, even during the period open for exercising the right of withdrawal;
c.) in relation to a product that is perishable or has a short shelf life;
d.) in respect of a product in sealed packaging that cannot be returned after opening after delivery for health or hygiene reasons;
e.) in respect of a product which, by its nature, is inseparably mixed with other products after delivery;
f.) in respect of an alcoholic beverage whose actual value depends on market fluctuations in a way that cannot be influenced by the undertaking, and whose price was agreed upon by the parties when concluding the sales contract, however, the contract is only fulfilled after the thirtieth day from the conclusion;
6.6. After the product is returned, the Service Provider, in possession of a declaration of withdrawal, will refund the amount paid to the User immediately, but no later than within 14 days, in accordance with the above legislation.
6.8. During the refund, the Service Provider will pay the amount to be refunded in the same way as the payment method used by the Consumer; the User will not incur any additional costs by using this refund method.
6.9. The User is obliged to return the goods without undue delay, but in no case later than 15 days from the date of sending the notice of withdrawal from the contract to the Service Provider.
6.10. The user meets the deadline if he/she returns the product(s) before the 15-day period expires.
6.11. The consumer bears only the cost of returning the product.
6.12. The User can only be held liable for any diminished value of the goods if it is due to handling other than that necessary to establish the nature, properties and functioning of the goods.
6.13. The Service Provider may withhold the refund until the goods have been returned or the User has provided proof that they have been returned: whichever is earlier.
6.14. If the User wishes to exercise his/her right of withdrawal, he/she may notify the Service Provider in writing or by telephone. When notifying in writing by post, the date of posting is taken into account (the stamp on the postal envelope confirming the posting), and when notifying by telephone, the date of notification by telephone. The User may return the ordered product to the Service Provider by post or by courier service.
6.16. The User may also contact the Service Provider with other complaints using the contact details provided in these Regulations.
6.17. The right of withdrawal does not apply to businesses, i.e. persons acting in the course of their profession, independent occupation or business activity.
- Miscellaneous Provisions
7.1. The Service Provider is entitled to use a collaborator to fulfill its obligations. It is fully responsible for the illegal conduct of such collaborator, as if it had committed the illegal conduct itself.
7.2. If any part of these Terms and Conditions is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.
7.3. If the Service Provider does not exercise its rights under the Regulations, the failure to exercise the right shall not be considered a waiver of the given right. Any waiver of any right shall be valid only if it is expressly stated in writing. The fact that the Service Provider does not strictly adhere to any essential condition or provision of the Regulations on one occasion does not mean that it waives its right to insist on strict compliance with the given condition or provision in the future.
7.4. The Service Provider and the User shall attempt to resolve their disputes amicably.
- Complaints handling procedure
8.1. Our store aims to fulfill all orders in good quality and to the full satisfaction of the customer. If the User has any complaints regarding the contract or its fulfillment, they can submit their complaints to the above e-mail address or by letter.
8.2. The Service Provider shall immediately investigate the oral complaint and remedy it as necessary. If the customer does not agree with the handling of the complaint, the Service Provider shall immediately record the complaint and its position on it and shall provide a copy thereof to the customer. If an immediate investigation of the complaint is not possible, the Service Provider shall record the complaint and provide a copy thereof to the customer.
8.3. Our webshop will respond to the written complaint in writing within 30 days. It will justify its position rejecting the complaint. It will keep a copy of the response for 3 years and present it to the supervisory authorities upon their request.
8.4. You can also file a complaint with the National Consumer Protection Authority:
National Consumer Protection Authority
Address: 1088 Budapest, József krt. 6.
Mailing address: 1428 Budapest, PO Box: 20.
GPS coordinates: X 19.071 Y 47.496
Central phone number: +36 1 459 4800
Fax number: +36 1 210 4677
Email: nfh@nfh.hu
Data protection
The website's data management information is available on the following page:
https://www.gordiuszmasszazs.hu/adatvedelem